It looked like it was working.
I took a moving company from $200k to $5 million. We made the Inc. 5000 and the Nashville Business Journal Best Places to Work list. We hired fast, won work, built a brand people actually remembered, and from the outside it looked like everything was clicking.
Some of it was. I learned how to sell, how to recruit, how to make a phone ring, and how to build something people wanted to be part of. I also learned how to hire the wrong people confidently, how to outrun my own systems, and how easy it is to confuse revenue with health.
